Our swimming pools are continually heated, although we deem it of great importance to not use excessive amounts of energy to do so, for example, when outside day and night temperatures are too low. We heat our swimming pools for guests, but insist that these are not heated like saunas.

WE inform all our guests by text message that it is preferable to heat mobile homes with the reversible air conditioning unit rather than with the radiators. Our teams are trained to trace any radiator left on in an unoccupied mobile home. We kindly ask our guests to turn off all heaters when vacating their accommodations.

WE only use electrical energy to heat our swimming pools

We do not use gas, which from its combustion contributes to carbon emissions and therefore to global warming.

The contract we have with EDF supplies us with both green and nuclear electricity.

Nuclear electricity, even if it has its drawbacks, does not contribute to global warming. Unlike the combustion of gas.

CSR does not only consist of actions for the planet. But also, actions for the well-being and development of our employees.

Our employees undergo extensive training every year. With regard to their profession, IT (Information Technology), accounting and, site management. Our company is dedicated to these training efforts.

We are also extremely proud of the training days below which are 100% unique to Capfun/ClicoChic/Vagues Océanes. For example in 2023 we trained our teams in the following:

• 70 The Village – A training course for young people in the entertainment profession
• 34 Captoons - A training course used to train our ambitious employees to become an executive assistant, and ultimately a campsite manager.
• 55 seconds of Entertainment - A training course used to train our entertainers to take responsibility of a team
• 13 Entertainment Managers - A training course used to train our entertainers to become managers and therefore manage large teams.

Only rarely do we purchase products from China; we only do this if there is no comparable alternative in the countries where we are present or in Europe.

For example, we are forced to buy our coffee makers in China because production of these in Europe is not economically efficient.

OUR profession used to protect mattresses with what we call Renov Mattresses.

This is a plastic protective packaging, made in China, of poor quality and which often does not last more than one season.

We have revolutionized this method and now protect our mattresses with a material of superior quality, produced in Italy.

WE LOVE transport by electric cars. Unlike holidays by plane or on cruise ships, camping holidays can be viewed as rather serene.

Indeed, we welcome guests to drive their cars to our holiday parks. If it is an electric or hybrid vehicle, your emissions are limited.

We have decided not to systematically offer charging stations to our customers.

1/ We are a holiday park, so Total, BP, or any supermarkets or service stations will do a much better job of this.

2/ Waterproof car parks and other investments are costly; at this time, we prefer to invest in infrastructure that directly aligns with our company’s direction for the future.

Should you encounter a power outage, we will of course help you out.

CSR also concerns the missions and the usefulness that we bring to the world around us.

Our mission, shared by all CAPFUN teams, is to provide our guests with the holidays they always dreamed of as a child.

On a daily basis, we work towards giving families the experience of a safe haven, far from the stress and turmoil of the world around us.

We believe that our holidays should be prescribed as a remedy for daily stresses!

HOT WATER in our mobile homes has been produced for more than 2 years by electric water heaters.

We replace all old gas water heaters with electric water heaters once they break down.

The contract we have with EDF supplies us with both green electricity and nuclear electricity.

Nuclear electricity, even with its drawbacks, does not contribute to global warming. Unlike the combustion of gas.

WE use Chlorine in our swimming pools.

WE have decided to no longer use Liquid Chlorine in canisters because the plastic packaging is not recyclable.

From now on, all our swimming pools are chlorinated in liquid tanks and reloaded by truck, or using granules with recyclable plastic containers.

UNDENIABLY, our swimming pools consume water. Mainly, through the filter cleaning process.

However, our holiday park’s pools welcome many guests, unlike private pools. In other words, 1 cubic metre of water in a CAPFUN pool is used much more. We are proud to say that we participate in allowing as many people as possible to enjoy the pleasure of swimming.

All our new pools are equipped with water recovery systems.

All our swimming pools are of high quality and are regularly maintained. Leaks are systematically sought and resolved and our filtration equipment is recent and of high quality, which also limits consumption.

ALL our managers have access to a platform on which they can consult their electricity consumption in real time.

This allows them to measure their consumption, compare themselves between holiday parks, and also reduce their consumption compared to previous years.

We used to print welcome booklets that we handed out when our customers arrived.

This generated excessive paper consumption, which we eliminated.

On the day of your arrival, you will now receive a link to a website on which you will find all the useful information regarding your stay.

WE feel that catalogues are a thing of the past! We haven't printed any for a VERY long time.

WE are experimenting in 2023 with the reuse of water in order to reduce water consumption on four of our holiday parks. (Lac de Ribou, Chevalier, Fort Falabraque, Chancia)

The investments made for this are considerable. These are prototypes and are under an experimentation phase that is being carried out.

IN 2022 we bought neighbouring or agricultural land on the following holiday parks: (Côte Vermeille- 47,361 sq. ft., Fort Falabraque-52,248 sq. ft., Roca d'Amour 49,298 sq. ft., Orée d'Azur 39,643 sq. ft., Chénaie 4.9 acres, Labeiller 19,590 sq. ft., Marinette 1,68 acres, Texas 77,823 sq. ft., Longchamps 33,368 sq. ft., Duravel 10 acres, Grand Lierne 4,477 sq. ft., Roca2 30,838 sq. ft., Clown 5 acres, Fuvettes 40,364 sq. ft., Parisian Village 10 acres)

This land can be used to ventilate the holiday park, create natural play areas or be left 100% untouched. They are very rarely the subject of enlargement of the holiday park. These are very important investments, which we know are advantageous.

THE COMPANY has decisively gone paperless. It is a gigantic project that will be finished at the end of 2023.

FOR more than 10 years, all the mobile homes we buy have been clad in wood and not plastic. The cost is much higher, but the benefits are many :

• less plastic use
• better insulation
• better landscape integration