Relax Offer, cancellation and 100% refund
In the event of coronavirus during the dates of your holiday, you will receive a full refund in the following cases:
• You or one of your fellow travelers has been affected by the corona virus (on presentation of a medical certificate)
• You are in an area that is in lockdown during the dates of your stay which prevents you from going to the campsite
• The campground is located in an area that is in lockdown during the dates of your stay
• You must be quarantined when you go to / or travel back from the region in which the campsite is located
• The campsite is located in a region for which the government has issued an orange or red travel advice during the dates of your stay.
In these cases you will receive a FULL and IMMEDIATE refund of the amounts paid.